Last Updated: January 2026

188sb Privacy Policy — Our Commitment to Protecting Your Data

Find out transparently how your personal information is valued, collected, and kept secure — everything in one place.

1 Introduction & Scope

Welcome to 188sb. This Privacy Policy explains how 188sb collects your personal information, the purposes for which it is used, and how it is kept secure. By using our website or application, you agree to this Privacy Policy.

188sb believes that every user's privacy is a fundamental right. We are committed to creating an environment where you can enjoy our services with confidence and peace of mind. Your data will never be misused or sold to third parties.

This Privacy Policy applies to the 188sb website (188sb.ws), mobile application, and all other digital services. If you use any third-party sites or services, their own privacy policies will apply.

When this policy is updated, the "Last Updated" date at the top of the page will change accordingly. For significant changes, you will be notified via email or in-app notification.

2 What Information We Collect

188sb collects two types of information — what you voluntarily provide and what our systems record automatically. Full details are outlined below:

Data Type Example Collection Methods
Identification Information Full name, date of birth, nationality Registration Form
Contact Information Email address, mobile number, physical address Registration & Profile Updates
Identity Verification Documents NID, Passport, Driving License KYC Verification Process
Financial Information Mobile banking number, transaction history Payment Processing
Device & Browsing Information IP address, browser type, operating system Automatic (cookies/logs)
Gaming Activity Data Betting history, login times, session duration While using the platform

We never collect unnecessary or excessive information. Only the data required for service delivery, identity verification, and legal compliance is collected.

Important: Documents submitted for KYC verification are used solely to confirm your identity and are never shared with any third party.

3 How Your Information Is Used

188sb uses the information it collects for specific purposes only. No data is ever processed without a clear reason. The key use cases are outlined below:

  • Account management: Personal information is required for registration, login verification, and managing your profile.
  • Payment processing: Financial information is used to securely process deposits and withdrawals.
  • Identity Verification (KYC): Every account is identity-verified in accordance with international standards.
  • Customer Support: Accessing the relevant account and transaction details is necessary in order to resolve your issue effectively.
  • Fraud Prevention: User behavior is analyzed to detect suspicious activity.
  • Legal Obligations: Information may be disclosed in response to valid requests from licensing authorities or law enforcement agencies.
  • Personalized Experience: To provide game recommendations and promotional offers tailored to your preferences.
  • Platform Improvement: User behavior is analyzed to continuously improve the overall quality of our services.

Your consent will be obtained before sending any marketing emails or SMS. You may opt out of marketing communications at any time.

4 Who Your Data Is Shared With

188sb respects your privacy above all else. We never sell your data. However, in certain circumstances, limited information may be shared with the following parties:

  • Payment Processors: Mobile banking providers such as bKash, Nagad, and Rocket receive only the information needed to complete transactions.
  • KYC Verification Partner: Internationally recognized third-party providers are used for identity verification — all of whom are bound by strict confidentiality agreements.
  • Law Enforcement: Information may be disclosed to meet legal obligations in the event of a court order or lawful investigation.
  • Licensing Authority: When required for audits or reviews by an authorized regulatory body.
  • Game Providers: Live Casino and slots game technology providers receive only the minimum data necessary to operate the games.

In the event of a business acquisition or merger involving 188sb, you will be notified before any data is transferred to the new owner.

5 Cookies & Tracking Technologies

188sb's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Cookie Type Purpose Duration
Essential Cookies Maintaining login sessions, security Until the end of the session
Functional Cookies Remembering language preferences and interface settings 1 Year
Analytics Cookies Understanding user behavior and improving the site 2 Years
Marketing Cookies Displaying relevant advertisements 30 Days

You can disable or delete cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working properly.

188sb uses industry-recognized analytics tools. These tools never reveal your identity through the data they collect — all information is processed anonymously.

6 How We Protect Your Information

188sb follows the highest industry security standards to protect your personal and financial information. Our security framework is multi-layered and continuously updated.

  • SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
  • Two-factor authentication (2FA): Mobile OTP verification is used as an additional layer of security at login.
  • Data Encryption: Sensitive information stored in our databases is kept in encrypted form.
  • Firewall & DDoS Protection: Our servers are protected around the clock with firewalls and DDoS mitigation systems.
  • Regular security audits: Third-party cybersecurity experts regularly audit and test our systems.
  • Access control: Only authorized personnel have access to user data, and that access is strictly limited.

Caution: 188sb will never ask for your password, OTP, or full card number via email or phone. If you receive any such request, please contact our support team immediately.

7 How Long Your Data Is Retained

Your information is retained for as long as it is needed. All data is maintained while your account remains active. Even after account closure, certain information may be kept for a defined period for legal reasons.

  • Transaction Records: Up to 5 years after account closure.
  • KYC Documents: 5 to 7 years, as required by licensing authority guidelines.
  • Support conversations: up to 3 years.
  • Analytics & log data: 1 to 2 years.
  • Marketing data: deleted immediately upon opt-out.

Once the designated retention period expires, data is securely deleted or anonymized. If you request deletion of your data, any information not subject to legal obligations will be removed as soon as possible.

8 Your Data Rights

As a 188sb user, you have a number of important rights over your own data. We respect these rights and are committed to helping you exercise them.

Right to Know

You may request to know what information we have collected about you and how it is being used.

Right to Rectification

If any of your information is incorrect, you can request a correction and we will update it promptly.

Right to Erasure

You may request the deletion of any information that is not subject to legal retention requirements.

Right to Restrict Processing

You may request restrictions on the processing of your data under certain circumstances.

Right to Data Portability

You can request a download of your data, which will be provided in an easily readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise these rights, please contact our Help Center Contact us. We will respond to your request within 30 business days.

9 Protection of Minors' Data

188sb strictly does not provide services to anyone under the age of 18. Our platform is designed exclusively for adults. We do not knowingly collect personal information from any minor.

Age verification is mandatory during registration. If any minor's information is collected inadvertently, the relevant account will be closed and the data permanently deleted as soon as this comes to our attention.

If parents suspect their child has created an account on 188sb, please contact our Help Center Contact us.

10 Privacy Contact

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team is ready to assist you with any concerns.

  • Live Chat: Our Help Center Chat with us directly from the page.
  • Response Time: 24 hours for standard requests; up to 30 business days for complex matters.
  • Language: Support is available in both Bangla and English.

We may need to verify your identity before processing any privacy request. This is done solely to ensure your security.

Why Your Data Is Safe with 188sb

256-Bit SSL Encryption

Every transaction and piece of personal information you share is protected with industry-leading encryption. No third party can access or read your data.

Strict KYC Verification

Every account is identity-verified, eliminating the risk of fraud. KYC is essential to keeping your account secure.

Your data is never sold

188sb never sells your personal information to third parties. Your data is used solely to improve and deliver our services.

Two-Factor Login Protection

Mobile OTP verification prevents unauthorized access to your account. This additional layer of security is always active.

Automatic Session Timeout

Your account is automatically logged out after a period of inactivity, keeping your information safe even on shared devices.

24/7 Privacy Support

Our support team is available around the clock to assist with any data privacy concerns. Chat with us for a quick resolution.

Frequently Asked Questions About the Privacy Policy

No, 188sb never sells your personal information to third parties. Data is used solely and on a limited basis for service delivery, identity verification, and legal compliance. Payment processors and KYC partners are bound by strict confidentiality agreements.

Your data is protected through 256-bit SSL encryption, firewall security, and regular security audits. Only authorized personnel are granted limited access, and every access is logged. We adhere to the highest industry security standards.

Yes, you can request deletion of data that falls outside legal retention requirements. However, transaction records and KYC documents must be retained for a specified period in accordance with regulatory authority guidelines. To submit a deletion request, please contact our Help Center.

You may use the site with marketing and analytics cookies disabled. However, disabling essential cookies may affect your login session and certain key features. You can manage your cookie preferences at any time through your browser settings.

If significant changes are made to our Privacy Policy, you will be notified via email or in-app notification. The "Last Updated" date at the top of this page will always reflect the most recent revision. We recommend checking this page regularly.

Join a Safe & Trusted Platform

Your privacy is treated with the utmost importance at 188sb.
Register today and enjoy Sports Betting and casino games in a safe, secure environment.

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